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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,465 topics in this forum

  1. Upgrade Php On Stevie [Suggestion]

    By l2d4y3,
    • 1 reply
    • 635 views

  2. Stevie Mysql Phpmyadmin Error

    By paladox2014,
    • 1 reply
    • 375 views

  3. Cpanel Upgrade On Johnny [Suggestion]

    By paladox2014,
    • 4 replies
    • 586 views

  4. Upgrade Mysql On Stevie [Suggestion]

    By paladox2014,
    • 2 replies
    • 470 views

  5. Suggestion To Upgrade Your Own Website Php And Mysql Version

    By paladox2014,
    • 1 reply
    • 394 views

  6. Am I Blocked....? (Firewall Issue)

    By daksh7011,
    • 6 replies
    • 1.1k views

  7. Hh Website Not Available, Ftp Server Down As Well (User Blocked by Firewall)

    By ramakan,
    • 3 replies
    • 515 views

  8. [Request]Permission To Create A New Account On Johnny

    By ccwebd,
    • 9 replies
    • 973 views

  9. No Permission To Read Zone In Dns

    By melabox,   
    • 2 replies
    • 1.2k views

  10. [Solved] Stevie Server Down..!? (User blocked by firewall)

    By daksh143,
    • 9 replies
    • 1.5k views

  11. Johnny: Failure Initializing Sftp Session: Unable To Request Sftp Subsystem

    By pedrovgp,   
    • 0 replies
    • 2.3k views

  12. [Solved] Fraudlent Account

    By usmanejaz,   
    • 2 replies
    • 664 views

  13. [Solved] Queued: Strakk

    By strakk,
    • 3 replies
    • 603 views

  14. All Files Have A 404 Not Found Error

    By strakk,
    • 4 replies
    • 601 views

  15. [Solved] I Cant Add My Wordpress Script Using Softaculous...:(

    By daksh143,
    • 5 replies
    • 1k views
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