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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,977 topics in this forum

  1. [Solved] Mysql Issue

    By paladox2014,
    • 2 replies
    • 502 views

  2. Apc Shim Size

    By khoirulamsori,
    • 0 replies
    • 371 views

  3. Change Domain Name

    By jeret,   
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  4. Addon Domain Error!

    By souravndp,
    • 2 replies
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  5. Site On Stevie Not Opening

    By imfree,
    • 3 replies
    • 728 views

  6. 2Nd Account On Other Server

    By s6vtf3sw2,
    • 0 replies
    • 293 views

  7. [Solved] Heliohost 2Nd Name Server Down.

    By souravndp,   
    • 2 replies
    • 1.1k views

  8. [Solved] Unable To Send Or Receive Email On Stevie

    By AllegraSkye,
    • 1 reply
    • 290 views

  9. Half-Dropped Database...

    By wolstech,
    • 0 replies
    • 289 views

  10. Can't Access To Cpanel And Phpmyadmin

    By To175,
    • 1 reply
    • 322 views

  11. Email Not Sending

    By jedirogue,
    • 0 replies
    • 301 views

  12. Addon Domain. Dns Point

    By souravndp,
    • 2 replies
    • 392 views

  13. [Solved] Cant Login And Forgot Password Doesnt Send Email

    By furyjeff13,   
    • 4 replies
    • 1.2k views

  14. [Solved] Website Not Up

    By nipuntk,   
    • 6 replies
    • 487 views

  15. [Solved] Temporary Quota Increase

    By Gamegoofs2,
    • 3 replies
    • 405 views
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