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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,739 topics in this forum

  1. [Solved] Main Domain Address Not Change

    By javaguru,
    • 5 replies
    • 654 views

  2. [Solved] Whats My Heliohost.org Domain?

    By bobuk,   
    • 3 replies
    • 416 views

  3. [Solved] Domain Change Script Not Working

    By mantic,
    • 2 replies
    • 293 views

  4. [Inactive] Internal Server Error Again And Again Repeatedly On Johnny

    By honeymtrk,
    • 1 reply
    • 274 views

  5. [Solved] Can't Reset Cpannel Password

    By mantic,
    • 1 reply
    • 459 views

  6. [Solved] Can't Add Domain

    By cherio,
    • 2 replies
    • 294 views

  7. [Solved] Password Reset Not Working

    By dhebel,
    • 1 reply
    • 171 views

  8. [Solved] Scripts Will Not Run

    By tablecat,
    • 4 replies
    • 474 views

  9. [Solved] Reset Password Not Working

    By mederdoods,
    • 1 reply
    • 189 views

  10. [Solved] Error With Addon Domain

    By mariusm98,   
    • 12 replies
    • 1.4k views

  11. [Inactive] Can't Login To My Account

    By cimmajim,   
    • 1 reply
    • 300 views

  12. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 252 views

  13. [Solved] Ssl Certificate Failed To Install

    By vpngroups,   
    • 1 reply
    • 529 views

  14. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 260 views

  15. [Solved] Java

    By lani1234,
    • 3 replies
    • 528 views
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