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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,511 topics in this forum

  1. Deactivate My Account

    By kesavan,
    • 2 replies
    • 769 views

  2. Database Mysql

    By jazons,
    • 0 replies
    • 440 views

  3. Drupal8 Cannot Be Installed

    By fezkade66,   
    • 1 reply
    • 752 views

  4. Waiting For Java

    By Aloisio,
    • 1 reply
    • 604 views

  5. Request For Deploy

    By luxnobis85,
    • 0 replies
    • 609 views

  6. Unable To Access To My Account And Ssl Email Don't Work On Thunderbird

    By bebo30,   
    • 3 replies
    • 648 views

  7. Pgsql Db Error

    By petervaien,
    • 0 replies
    • 449 views

  8. Can't Log In At Nigelbarksfield.co.uk

    By enbe,   
    • 1 reply
    • 1.2k views

  9. Suspended

    By nyten,
    • 7 replies
    • 1.3k views

  10. Problems With Parked Domain

    By Exhost,
    • 1 reply
    • 642 views

  11. [Solved] Suspended: Islander (Not suspended, firewall issue)

    By islex,
    • 5 replies
    • 1.3k views

  12. New Hosting Account Is Not Working

    By Ryan Zimmerman,
    • 2 replies
    • 814 views

  13. Failed To Access Phpmyadmin

    By softlab,   
    • 3 replies
    • 1.2k views

  14. Content deleted

    By Dtc,   
    • 1 reply
    • 1.3k views

  15. [Solved] Can't Park Domain.

    By Meritha,
    • 2 replies
    • 640 views
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