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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.


Support FAQ [READ THIS FIRST]

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts
  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts
  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,129 topics in this forum

  1. Big Issues With Sql And Ftp

    • 6 replies
    • 1.1k views
    • 1 reply
    • 412 views
    • 0 replies
    • 841 views
    • 0 replies
    • 479 views
    • 2 replies
    • 652 views
  2. Manual Password Reset

    • 4 replies
    • 776 views
  3. Mail Issue

    • 0 replies
    • 451 views
    • 0 replies
    • 387 views
  4. Problem With Databases.

    • 0 replies
    • 287 views
    • 2 replies
    • 1.2k views
  5. Mail Delivery & Reverse Dns Issue

    • 1 reply
    • 1.1k views
    • 1 reply
    • 837 views
  6. 500 Error Response

    • 2 replies
    • 1.1k views
  7. Dns Problem?

    • 3 replies
    • 837 views
    • 0 replies
    • 295 views
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