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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,512 topics in this forum

  1. [Solved] Dns Record Already Exists

    By stcyrly,   
    • 4 replies
    • 1.3k views

  2. [Solved] Cpanel Password Error

    By KGIII,   
    • 9 replies
    • 2.1k views

  3. [Solved] Shell Access Contect Support

    By Kakarot,
    • 1 reply
    • 646 views

  4. [Solved] I Can't Log To Phpmyadmin

    By euler45,
    • 9 replies
    • 1.3k views

  5. [Solved] Invalid Login To Cpanel

    By amitseth,
    • 1 reply
    • 647 views

  6. Hstore Request

    By esusanto,   
    • 1 reply
    • 813 views

  7. [Solved] Internal Server Error For Php

    By susy79,   
    • 2 replies
    • 1.5k views

  8. [Solved] My Site's Gone Bananas

    By Vordar,
    • 2 replies
    • 703 views

  9. [Solved] Main Domain Change Issues

    By war,
    • 7 replies
    • 1.4k views

  10. [Solved]Website Randomly Went "err_Name_Resolution_Failed"

    By vocreate,
    • 1 reply
    • 923 views

  11. [Solved] Question About Stevie Maintenance

    By paladox2014,
    • 2 replies
    • 728 views

  12. [Solved] Parked Domain Not Working, Points To Helionet.org

    By joann,
    • 1 reply
    • 676 views

  13. [Solved] Having Trouble Changing Domain

    By Vordar,
    • 2 replies
    • 731 views

  14. [Solved] Addon Domain Already Exists Mrobo

    By mrobo,
    • 8 replies
    • 1.7k views

  15. [Solved] Use Cloudlinux On Stevie And Johnny

    By paladox2014,
    • 3 replies
    • 855 views
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