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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10102 topics in this forum

  1. SEO options, it does not allow you to add keywords to the free host www.colegiosantoangel.helioho.st

    By Brayan cortes,
    • 2 replies
    • 526 views

  2. Error 500 Internal Server Error On Pressidscholars.ga

    By pressid3,
    • 2 replies
    • 639 views

  3. [Solved] Help To Reset Cpanel Password

    By obodo69,
    • 2 replies
    • 894 views

  4. [Solved] Can't access my account

    By inkypapr,
    • 2 replies
    • 681 views

  5. [Solved] Addon domain

    By Seekier,
    • 2 replies
    • 109 views

  6. reliability issues

    By Thomascpp,
    • 2 replies
    • 1.7k views

  7. Can i change my main domain?

    By Jeremy Reed,
    • 2 replies
    • 1.2k views

  8. Server 216.218.192.170 down

    By un1,
    • 2 replies
    • 2k views
    • un1
    • un1

  9. Django app not working

    By fengshaun,
    • 2 replies
    • 1.3k views

  10. [Solved] Cpanel Port 80 And Java Webservice Url

    By Amoss,   
    • 2 replies
    • 1.5k views

  11. [Solved] Could you please keep my account active!

    By vaninf,
    • 2 replies
    • 972 views

  12. [Solved] Unable to login into heliohost

    By tmzafar,
    • 2 replies
    • 698 views

  13. [Solved] ADD DOMAIN

    By cisc,   
    • 2 replies
    • 705 views

  14. [Solved] edit my subdomains

    By orca,   
    • 2 replies
    • 567 views

  15. custom placement

    By santa,
    • 2 replies
    • 1.9k views
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