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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9962 topics in this forum

  1. help

    By chrisp6108,
    • 2 replies
    • 1.7k views

  2. Site discontinued (SUSPENDED ACCOUNT NOTICE)

    By AverageJoe,
    • 2 replies
    • 1.4k views

  3. [Solved] Can't Login To Cpanel

    By JCMiller,
    • 2 replies
    • 1.5k views

  4. [Solved] Request For Java: Giteshss

    By giteshss2,   
    • 2 replies
    • 757 views

  5. Exception while GET request to HTTPS site

    By thmuelle,
    • 2 replies
    • 869 views

  6. [Solved] My Plesk invitation code expired

    By gomgo,
    • 2 replies
    • 733 views

  7. Resety password

    By dyfhjub2022,
    • 2 replies
    • 576 views

  8. thank you

    By Mega Net Cafe,
    • 2 replies
    • 933 views

  9. Ssl Encryption

    By ubitech,
    • 2 replies
    • 798 views

  10. [Solved] Account Inactive (but it's not)

    By vnsmes,
    • 2 replies
    • 980 views

  11. [Solved] Change account type

    By lmmv9411,
    • 2 replies
    • 677 views

  12. Email Not Working - /var Full - Again 29-Oct

    By r0nmlt,
    • 2 replies
    • 661 views

  13. Undeploy War

    By glennvp,
    • 2 replies
    • 752 views

  14. [Solved] Unarchive Lance26

    By lance26,
    • 2 replies
    • 584 views

  15. [Solved] How much time does account creation take?

    By spectre1,
    • 2 replies
    • 723 views
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