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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9962 topics in this forum

  1. [Solved] Can't Register To Heliohost

    By jbalzargrounds,
    • 2 replies
    • 1k views

  2. Making A New Account...

    By Vordar,
    • 2 replies
    • 720 views

  3. Release Stevie Account

    By mhmt93t,
    • 2 replies
    • 840 views

  4. [Solved] Request: move to Tommy

    By vukosyst,
    • 2 replies
    • 824 views

  5. [Solved] Joining Sparkie

    By jacobale,
    • 2 replies
    • 872 views

  6. 500 internal error

    By ernestd3,
    • 2 replies
    • 1.4k views

  7. [Solved] Django Problem When Accessed Using Domain Name (500 Error)

    By topito,   
    • 2 replies
    • 1.2k views

  8. War File Is Not Deploying

    By abhi44,
    • 2 replies
    • 680 views

  9. [Solved] MY ACCCOUNT IS ARCHIVED

    By aftab99,   
    • 2 replies
    • 935 views

  10. [Solved] Change of domain name

    By vivekrajan007,
    • 2 replies
    • 900 views

  11. Signup Issues

    By heliocopter,
    • 2 replies
    • 1k views

  12. [Solved] Addon Domain Problem

    By spikesp,
    • 2 replies
    • 776 views

  13. Moving To Tommy (Including Files)

    By gujsingh,   
    • 2 replies
    • 1.8k views

  14. [Solved] Request Add Domain taufikhz.my.id

    By taufikhizet1350,
    • 2 replies
    • 545 views

  15. [Solved] Morty not working

    By forsythe,
    • 2 replies
    • 262 views
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