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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    18k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    35.1k
    posts

8,360 topics in this forum

  1. Login and Logout Issue

    By abarukayya,   
    • 1 reply
    • 262 views

  2. [Solved] Request for a domain change or adding new custom domain

    By abarukayya,   
    • 6 replies
    • 371 views

  3. [Solved] Add new domain

    By vicente,
    • 1 reply
    • 220 views

  4. [Solved] Add new domain

    By tangox,
    • 1 reply
    • 197 views

  5. Waiting for the invitation email

    By Joe Tachs,
    • 2 replies
    • 212 views

  6. [Solved] Upgraded plan

    By mauriciohincapiediaz,
    • 4 replies
    • 254 views

  7. Plesk - Cannot find FTP Access data

    By niemen,
    • 1 reply
    • 252 views

  8. [Solved] Ready For Plesk?

    By lightoftrus,
    • 1 reply
    • 225 views

  9. [Solved] Add domain

    By scientistgray,
    • 1 reply
    • 256 views

  10. Server Support

    By ktoffel25,
    • 0 replies
    • 140 views

  11. Assistance Needed to Secure Website with HTTPS (ZeroSSL Implementation)

    By workforspinxo,
    • 7 replies
    • 285 views

  12. Does Storage Limit Include Database

    By Cybermals,
    • 1 reply
    • 248 views

  13. [Solved] Migration to plesk

    By Kramer,
    • 3 replies
    • 259 views

  14. Plesk Default Page

    By izlwhd,
    • 1 reply
    • 179 views

  15. [Solved] Additional Subdomain

    By itrk,
    • 2 replies
    • 162 views
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