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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10101 topics in this forum

  1. [Solved] change main domain

    By herrerapoch,
    • 2 replies
    • 740 views

  2. [Solved] Requesting to Change Main Domain

    By justseentm,
    • 2 replies
    • 735 views

  3. Cannot establish connection

    By Zackman,
    • 2 replies
    • 1.4k views

  4. Registration Problems

    By PhantomCode,
    • 2 replies
    • 1.5k views

  5. [Solved] Sign Up With Dns Entry Problem

    By edyuy,
    • 2 replies
    • 655 views

  6. [Solved] Dns Update

    By jonesth3,
    • 2 replies
    • 581 views

  7. Remote Postgresql

    By pcmq,
    • 2 replies
    • 902 views

  8. [Solved] unarchive request logdog

    By logdog,
    • 2 replies
    • 897 views

  9. [Solved] Add new domain

    By phradham,   
    • 2 replies
    • 549 views

  10. [Solved] creation and deletion of subdomains

    By open0,
    • 2 replies
    • 568 views

  11. How do you use the "Bypass Flood Control" item?

    By Kyougi,
    • 2 replies
    • 1.5k views

  12. [Inactive] Add a domain

    By kharab7esh,
    • 2 replies
    • 206 views

  13. [Solved] Johnny Server Down

    By arod1979,   
    • 2 replies
    • 795 views

  14. Johnny Backup

    By juriarve,
    • 2 replies
    • 924 views

  15. Error While Logging In

    By dedekvaa,
    • 2 replies
    • 814 views
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