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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9963 topics in this forum

  1. Account suspended...

    By wikimara,
    • 2 replies
    • 1.2k views

  2. is it possible to change main domain?

    By njoy,
    • 2 replies
    • 1.1k views

  3. Move From Stevie To Johnny

    By mirandat,
    • 2 replies
    • 740 views

  4. [Solved] Account Queued

    By krasnyda,   
    • 2 replies
    • 1.6k views

  5. [Solved] Old files from domain link

    By abdarum,
    • 2 replies
    • 1k views

  6. [Solved] Unable to recreate wiped account

    By jljcksn,
    • 2 replies
    • 517 views

  7. INACTIVE ACCOUNT

    By csargin,
    • 2 replies
    • 604 views

  8. Please change the main domain for "alexgoldberg" account

    By dosprn,
    • 2 replies
    • 499 views

  9. [Solved] Error: 503 Service Temporarily Unavailable

    By mohitvermaksp,
    • 2 replies
    • 1.1k views

  10. [Solved] Trouble Logging In To Cpanel On Stevie

    By fsps,
    • 2 replies
    • 1.2k views

  11. Mysql Problem #1146 Error Johnny Server

    By psrucv,
    • 2 replies
    • 638 views

  12. error 504

    By a0795683865,
    • 2 replies
    • 450 views

  13. [Solved] add a new domain

    By seabirdr,
    • 2 replies
    • 235 views

  14. Where can i find the Authorization Key: to signup for HelioHost

    By Raja,
    • 2 replies
    • 1.4k views

  15. phpPgAdmin broken on Stevie

    By Malmoth,
    • 2 replies
    • 3.2k views
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