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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9962 topics in this forum

  1. Deactivate My Account

    By kesavan,
    • 2 replies
    • 919 views

  2. [Solved] Free Up My Domain So I Can Use It In New Account

    By lepsgnr,
    • 2 replies
    • 739 views

  3. Update War

    By hkaldane,
    • 2 replies
    • 949 views

  4. Could You Deploy War File? Plus Other Questions.

    By dearpet1,
    • 2 replies
    • 751 views

  5. [Solved] Change my main domain from silvioprog.heliohost.us to silvioprog.dev

    By brookfra,
    • 2 replies
    • 625 views

  6. Login problem

    By Morfes,
    • 2 replies
    • 1.4k views

  7. Website not loading

    By ostuffe,
    • 2 replies
    • 1.9k views

  8. More Cron Jobs

    By nawal,
    • 2 replies
    • 739 views

  9. [Solved] Mysql Not Working

    By sankache,   
    • 2 replies
    • 876 views

  10. [Solved] Fixing Java Deployment

    By jackitec,
    • 2 replies
    • 819 views

  11. Donation linked to non-existent username

    By ceomega,
    • 2 replies
    • 784 views

  12. [Solved] change main domain

    By herrerapoch,
    • 2 replies
    • 704 views

  13. [Solved] Requesting to Change Main Domain

    By justseentm,
    • 2 replies
    • 699 views

  14. Cannot establish connection

    By Zackman,
    • 2 replies
    • 1.4k views

  15. Registration Problems

    By PhantomCode,
    • 2 replies
    • 1.5k views
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