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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9961 topics in this forum

  1. [Solved] Ftp And Other Problems

    By richardm,
    • 2 replies
    • 597 views

  2. Serious problem with hosting

    By rockcave,
    • 2 replies
    • 803 views

  3. What does free plan offer?

    By Husniddin,
    • 2 replies
    • 604 views

  4. [Solved] Adding of domain

    By Tina golden,   
    • 2 replies
    • 534 views

  5. [Solved] Account Reset

    By PoppaBuzz,
    • 2 replies
    • 305 views

  6. Periodic outages

    By Deflect,
    • 2 replies
    • 3.7k views

  7. Deleting Account

    By Kyle925,
    • 2 replies
    • 794 views

  8. [Solved] Mysql Deleted!

    By JavadRah,   
    • 2 replies
    • 1.1k views

  9. [Solved] Request: Move From Johnny To Stevie

    By devldead,   
    • 2 replies
    • 818 views

  10. [Solved] I Wish To Continue With Two Accounts.

    By gourav,   
    • 2 replies
    • 1k views

  11. Mysql Connection

    By antonz,
    • 2 replies
    • 853 views

  12. UnActive account

    By antonz,
    • 2 replies
    • 694 views

  13. [Solved] How to get a .heliohost.org Subdomain ?

    By tedtechm,   
    • 2 replies
    • 1.5k views

  14. [Solved] Invalid certificate

    By luanfrj,
    • 2 replies
    • 803 views

  15. Update DNS Record

    By blesd,
    • 2 replies
    • 642 views
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