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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,498 topics in this forum

  1. [Solved] Your Hosting Account At Heliohost Has Encountered An Error During Installation

    By c3ltd,   
    • 3 replies
    • 517 views

  2. [Solved] Archive Account

    By phb553j6,
    • 2 replies
    • 517 views

  3. Phpmyadmin Loading Problem

    By encrypt,
    • 4 replies
    • 517 views

  4. Inactive but won't activate.

    By ncrowder,
    • 1 reply
    • 517 views

  5. website down?

    By honzzz,
    • 1 reply
    • 517 views

  6. Google is not indexing my pages

    By thorast,
    • 4 replies
    • 517 views

  7. [Solved] Having Trouble Changing Domain

    By Vordar,
    • 2 replies
    • 517 views

  8. Cannot login to cpanel

    By Fang,
    • 1 reply
    • 516 views

  9. Login Troubles

    By RH9,
    • 2 replies
    • 516 views

  10. [Solved] This Webpage Is Not Available. Err_Connection_Refused

    By usr8481,
    • 2 replies
    • 516 views

  11. [Solved] Re: Ip Address And Forced Https

    By lisanet,
    • 4 replies
    • 516 views

  12. [Solved] Domain Is Owned By Another User.

    By KZ.PH,
    • 2 replies
    • 516 views

  13. [Solved] Queued: Austinl

    By alangley,
    • 7 replies
    • 516 views

  14. Error with loop.py script on Riky

    By georgemo,
    • 4 replies
    • 516 views

  15. [Solved] Request For War File To Be Deployed

    By lani1234,
    • 2 replies
    • 516 views
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