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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. Trying To Reset Password, Not Receiving Email.

    By moonrkr,
    • 1 reply
    • 255 views

  2. [Solved] Sql Error

    By fotf,
    • 0 replies
    • 210 views
    • fotf
    • fotf

  3. [Solved] Request 2Nd Account

    By mellofellow,   
    • 8 replies
    • 882 views

  4. Mysql Goes Down Everyday

    By paladox2014,
    • 8 replies
    • 862 views

  5. Postgresql Database Ownership Problem

    By SDASQL,
    • 0 replies
    • 226 views

  6. Dns Entry

    By JohanDNB,
    • 5 replies
    • 354 views

  7. Can't Access Rails App

    By phoenix_17,
    • 3 replies
    • 302 views

  8. Cannot Access Phpmyadmin

    By cscvapps,   
    • 0 replies
    • 246 views

  9. Dns Problems

    By raffahacks,
    • 1 reply
    • 570 views

  10. [Solved] Website Not Open And The Page Is Redirecting To Helio Host Home Page 1 2

    By voicyou1,
    • 28 replies
    • 2.7k views

  11. Dns Failed For My Website In Stevie Server

    By mame,   
    • 3 replies
    • 1.1k views
    • mame
    • mame

  12. Issues With Logging In

    By melzilla,   
    • 2 replies
    • 924 views

  13. Not Receiving Password Reset Mail

    By oddi,
    • 5 replies
    • 779 views

  14. Ssl Hosting Question

    By ombenowner,   
    • 2 replies
    • 859 views

  15. [Solved] Remove DNS entries 1 2

    By Louis53,
    • 16 replies
    • 1.8k views
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