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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,202 topics in this forum

  1. Wesites Down

    By DAKSH101,
    • 2 replies
    • 580 views

  2. Kill Process On Qmuleiro.heliohost.org

    By amuleiro,
    • 1 reply
    • 403 views

  3. [Solved] Stevie Cpanel Can't Log In

    By incog,   
    • 4 replies
    • 1.9k views

  4. Request Extra Account On Stevie

    By rlkdes,   
    • 1 reply
    • 455 views

  5. [Solved] Account Reset Account

    By bestdeal,
    • 1 reply
    • 388 views

  6. Error Establishing A Database Connection

    By waigy,
    • 1 reply
    • 565 views

  7. Mysql Server Down

    By flradio,
    • 1 reply
    • 557 views

  8. Servers Down

    By SMS,
    • 1 reply
    • 790 views

  9. Internal Server Error

    By momo12,
    • 1 reply
    • 505 views

  10. Cpanel Problem

    By softlab,
    • 2 replies
    • 842 views

  11. Cpanel Login Problem

    By chinglam,   
    • 0 replies
    • 1.4k views

  12. Phpmyadmin Won't Redirect

    By geonyoro,   
    • 1 reply
    • 676 views

  13. [Solved] Password Wont Reset

    By lolk,
    • 0 replies
    • 327 views
    • lolk
    • lolk

  14. Php Version 5.4.1 Required

    By sharamke,
    • 3 replies
    • 837 views

  15. [Solved] Deploy My .war File

    By SMS,   
    • 1 reply
    • 1.6k views
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