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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,287 topics in this forum

  1. Remove Username From Server

    By divya,
    • 1 reply
    • 516 views

  2. Requesting Manual Backup

    By thomasho,
    • 3 replies
    • 738 views

  3. Error Server 1 2

    By montegio2,
    • 22 replies
    • 3.1k views

  4. Donation

    By rlcoleman1,
    • 3 replies
    • 611 views

  5. Move My Server Jhonny To Tommy

    By teetwist1,
    • 7 replies
    • 984 views

  6. Stevie Backup On Files Outside Public_Html

    By tablecat,
    • 1 reply
    • 785 views

  7. Domain Release On Stevie

    By dniel,
    • 3 replies
    • 694 views

  8. Question?

    By sofija,
    • 8 replies
    • 806 views

  9. Domain Release On Stevie

    By gbideas2,
    • 1 reply
    • 438 views

  10. Transfer To Tommy

    By cherio,
    • 9 replies
    • 954 views

  11. Stevie Backup - 404 Not Found

    By tarock2,
    • 3 replies
    • 677 views

  12. Domain Installation Error

    By neci,
    • 5 replies
    • 949 views

  13. Move To Tommy

    By Guest Ardan Bayu,
    • 5 replies
    • 632 views
    • Guest
    • Guest

  14. Free Or Move Account

    By Dssm,
    • 1 reply
    • 467 views

  15. Can I Have Filesystem Backup For "jimbo1Qa" Account?

    By Jimbo1qaz,
    • 1 reply
    • 689 views
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