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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9937 topics in this forum

  1. error 504

    By a0795683865,
    • 2 replies
    • 444 views

  2. [Solved] ADD DOMAIN, REMOVE DOMAIN (Host Plan: Morty, Username: Softhauz)

    By softhauz,
    • 2 replies
    • 367 views

  3. [Solved] Add Subdomains to my Account

    By srjnetwork,
    • 1 reply
    • 225 views

  4. [Solved] Create an addon domain, subdomain

    By ngochsn,
    • 1 reply
    • 242 views

  5. [Solved] Domain Name Changing

    By mahmudiabdelaziz,
    • 1 reply
    • 224 views

  6. Help with FTP user addition.

    By vivekrajan007,
    • 1 reply
    • 210 views

  7. [Solved] Account Reset

    By PoppaBuzz,
    • 2 replies
    • 299 views

  8. DNS records - Google Search Console

    By talesaz,
    • 3 replies
    • 291 views

  9. [Solved] Add Domain Name

    By carolineamran,
    • 1 reply
    • 208 views

  10. [Solved] Add new domains

    By duplex,
    • 1 reply
    • 258 views

  11. php open_basedir restriction - topic exists

    By ajaxStardust,
    • 5 replies
    • 11.4k views

  12. [Solved] Domain request

    By ithinktherfore,   
    • 1 reply
    • 222 views

  13. My web page will not open - error message: "This site can’t provide a secure connection"

    By wapps,   
    • 3 replies
    • 309 views

  14. DNS record

    By mohdikram465,
    • 1 reply
    • 176 views

  15. [Solved] Add new domain

    By mohdikram465,
    • 5 replies
    • 430 views
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