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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,545 topics in this forum

  1. Stevie Mysql - Common Questions And Problems 1 2 3

    By wolstech,   
    • 30 replies
    • 4.9k views

  2. Database Issues

    By J.P.Galtry,
    • 0 replies
    • 764 views

  3. Account Queued After 24 Hours

    By imjustki,
    • 1 reply
    • 337 views

  4. [Solved] Could Not Connect To Database Server 'johnny.heliohost.org'

    By almaisyah,   
    • 5 replies
    • 1.4k views

  5. [Solved] Restore Database

    By motorazr,
    • 2 replies
    • 423 views

  6. Cancel My Account.

    By mstratfo,
    • 2 replies
    • 326 views

  7. [Solved] Error Establishing Database Connection

    By onsen,   
    • 2 replies
    • 745 views

  8. Johny Server, Mysql, Can't Add User

    By UsernameAK,   
    • 1 reply
    • 853 views

  9. My Sql Down

    By DAKSH101,
    • 0 replies
    • 248 views

  10. [Solved] Delete My Account

    By allmovie,
    • 2 replies
    • 532 views

  11. Phpmyadmin Error

    By pawan88,
    • 6 replies
    • 967 views

  12. Database Recovery

    By Flutts,
    • 1 reply
    • 272 views

  13. 500 Internal Server Error

    By okcancel,   
    • 1 reply
    • 1.2k views

  14. Internal Server Error

    By bdistler,
    • 2 replies
    • 319 views

  15. [Solved] Blocked by Firewall?

    By ATTO,
    • 5 replies
    • 617 views
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