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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10098 topics in this forum

  1. [Solved] Request to remove domain.

    By hiswill,
    • 1 reply
    • 257 views

  2. [Solved] Request to Replace Subdomain with Main Domain

    By ibra,
    • 4 replies
    • 390 views

  3. [Solved] Request to Reset Account

    By santaninha,
    • 3 replies
    • 218 views

  4. [Solved] Request to Reset Account

    By weirdev,   
    • 2 replies
    • 420 views

  5. [Solved] Request to reset my Account to start over

    By elkhaddir,
    • 4 replies
    • 322 views

  6. [Solved] Request to Set Up SPF and DKIM Records for xxxx.heliohost.us

    By majds,
    • 1 reply
    • 501 views

  7. [Solved] Request to setup a subdomain

    By open0,
    • 1 reply
    • 566 views

  8. [Solved] Request to start over

    By tymek805,
    • 2 replies
    • 655 views

  9. [Solved] Request to wipe everything include domain deletion and start all over again

    By szhiro,
    • 3 replies
    • 639 views

  10. [Solved] Request Tomcat Context.xml Usehttponly="false"

    By couch81,
    • 3 replies
    • 2.1k views

  11. [Solved] Request WSGI Control Access

    By a1642979808,
    • 1 reply
    • 228 views

  12. [Solved] Request: account reactivation

    By igoreck,
    • 2 replies
    • 752 views

  13. [Solved] Request: Add Domain coinbiscuit.com

    By oileh,   
    • 1 reply
    • 518 views

  14. [Solved] Request: Creating New Account In Johnny

    By khoirulamsori,
    • 9 replies
    • 1.6k views

  15. [Solved] Request: Move From Johnny To Stevie

    By iennaco,
    • 1 reply
    • 568 views
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