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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,497 topics in this forum

  1. [Solved] Can't Login To Cpanel

    By JCMiller,
    • 2 replies
    • 976 views

  2. [Solved] Still Cannot Login To My Account

    By smb563,   
    • 0 replies
    • 235 views

  3. [Solved] Account Reset, Different Payment Methods

    By poorman,   
    • 2 replies
    • 537 views

  4. [Solved] Domain Change Requested

    By Soumikbhat,
    • 3 replies
    • 777 views

  5. Slow Respond/loading. Err_Connection_Timed_Out

    By usr8481,
    • 1 reply
    • 576 views

  6. Cannot Install Joomla With Postgresql

    By olschool,   
    • 4 replies
    • 1.9k views

  7. [Solved] Firewall Issue

    By wolstech,
    • 1 reply
    • 427 views

  8. [Mysql] Default Storage Engine

    By deajakovl,
    • 1 reply
    • 327 views

  9. [Solved] Bump Php Version To 5.5

    By paladox2014,
    • 4 replies
    • 530 views

  10. [Solved] Error Adding An Addon Domain

    By maicol07,
    • 1 reply
    • 388 views

  11. [Solved] Website Unavailable Outside Usa (Firewall Issue?)

    By karambolis8-2,
    • 7 replies
    • 1.1k views

  12. [Solved] Can't access site (Firewall Issue)

    By sofija,
    • 7 replies
    • 601 views

  13. [Solved] This Webpage Is Not Available. Err_Connection_Refused

    By usr8481,
    • 2 replies
    • 516 views

  14. [Solved] Login Password

    By Guest Lex,
    • 0 replies
    • 268 views

  15. [Solved] Can't Login

    By fimweb2,
    • 2 replies
    • 845 views
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