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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9952 topics in this forum

  1. [Solved] Request to move to Tommy

    By juanfer,
    • 2 replies
    • 705 views

  2. [Solved] Request to move to tommy

    By taotao,
    • 7 replies
    • 1.6k views

  3. [Solved] Request To Re-Deploy .war File

    By lani1234,   
    • 3 replies
    • 1.5k views

  4. [Solved] Request to reactivate & move account

    By ajisha,
    • 4 replies
    • 807 views

  5. [Solved] Request to remove Addon Domain Entry on Tommy

    By nawit,
    • 1 reply
    • 664 views

  6. [Solved] Request To Remove Dns Entry From Dns Cluster

    By rutaj6,   
    • 2 replies
    • 1.7k views

  7. [Solved] Request to remove domain.

    By hiswill,
    • 1 reply
    • 194 views

  8. [Solved] Request to Replace Subdomain with Main Domain

    By ibra,
    • 4 replies
    • 317 views

  9. [Solved] Request to Reset Account

    By santaninha,
    • 3 replies
    • 132 views

  10. [Solved] Request to Reset Account

    By weirdev,   
    • 2 replies
    • 378 views

  11. [Solved] Request to reset my Account to start over

    By elkhaddir,
    • 4 replies
    • 206 views

  12. [Solved] Request to Set Up SPF and DKIM Records for xxxx.heliohost.us

    By majds,
    • 1 reply
    • 461 views

  13. [Solved] Request to setup a subdomain

    By open0,
    • 1 reply
    • 541 views

  14. [Solved] Request to start over

    By tymek805,
    • 2 replies
    • 630 views

  15. [Solved] Request to wipe everything include domain deletion and start all over again

    By szhiro,
    • 3 replies
    • 578 views
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