Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Solved] Changing of Domain Name

    By zellpetermiranda,   
    • 1 reply
    • 240 views

  2. [Solved] Addition and removal of new subdomains

    By axisreject,
    • 1 reply
    • 240 views

  3. [Solved] Changing Domain Name

    By rgD,
    • 1 reply
    • 224 views

  4. [Solved] Request to add a new subdomain

    By LeoTheSmart,
    • 1 reply
    • 263 views

  5. [Solved] Please add a domain

    By qutegifts,
    • 1 reply
    • 249 views

  6. [Solved] Changing of Domain Name

    By izia,
    • 1 reply
    • 225 views

  7. [Solved] Add Custom Domain

    By lovre07,
    • 1 reply
    • 233 views

  8. [Solved] Changing of Domain Name

    By wrenjoshuaberden,
    • 1 reply
    • 210 views

  9. [Solved] WordPress 500 Error After Troubleshooting

    By durukan,
    • 5 replies
    • 417 views

  10. [Solved] Request htaccess php_value

    By genwork,
    • 1 reply
    • 229 views

  11. [Solved] Add custom domain

    By genwork,
    • 1 reply
    • 224 views

  12. [Solved] add website or domain

    By Sharecircle2026,
    • 1 reply
    • 213 views

  13. [Solved] Email limit on subscription is 0?

    By fourteentrees,
    • 1 reply
    • 240 views

  14. [Solved] Account reset request

    By alwalid,
    • 1 reply
    • 256 views

  15. [Solved] my username is inw - please add domains shoptions.net and

    By inw,
    • 7 replies
    • 465 views
×
×
  • Create New...