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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10098 topics in this forum

  1. MySQL & PostgreSQL creation problem

    By yug1rt,
    • 2 replies
    • 1.3k views

  2. Hosting Account Installed! or not!?

    By Frederic,
    • 2 replies
    • 933 views

  3. [Solved] Open Ports

    By Scrollit,   
    • 2 replies
    • 1.9k views

  4. [Solved] Please Release My Domain

    By Guest lukaszptak,
    • 2 replies
    • 680 views
    • Guest
    • Guest

  5. [Solved] Primary Domain

    By Bailey,
    • 2 replies
    • 794 views

  6. [Solved] .PT domain

    By vizinho,
    • 2 replies
    • 930 views

  7. Connection Problem

    By lightnin,
    • 2 replies
    • 2.5k views

  8. [Solved] GMP php extension installation

    By Joyhaj9,
    • 2 replies
    • 869 views

  9. [Solved] Lets encrypt

    By Akran,
    • 2 replies
    • 783 views

  10. 504 Gateway Time-out

    By marvelousaare,
    • 2 replies
    • 357 views

  11. active my account

    By firefox,
    • 2 replies
    • 1.9k views
    • JcX
    • JcX

  12. changing domain from lonelycloud.com to lonelycloud.co.cc

    By Zihad,
    • 2 replies
    • 1.2k views

  13. [Solved] Database Connection Error

    By erichoog,
    • 2 replies
    • 1k views

  14. Tommy: Addon Domain problem

    By cameronh,
    • 2 replies
    • 904 views

  15. [Solved] Unable to access, ghost backend

    By Seekier,
    • 2 replies
    • 918 views
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