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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9952 topics in this forum

  1. [Solved] Request to change main domain from rajdis.heliohost.org to php.anopeninternet.eu.org

    By rajdis,   
    • 2 replies
    • 930 views

  2. [Solved] Request to change main domain to alrivaya.com (Johnny)

    By tenebrific_knight,
    • 2 replies
    • 314 views

  3. [Solved] REQUEST TO CHANGE MY MAIN DOMAIN

    By sirzech,
    • 1 reply
    • 372 views

  4. [Solved] Request to change primary domain

    By strongestleo,   
    • 1 reply
    • 363 views

  5. [Solved] Request To Change Server

    By rhaberko,
    • 2 replies
    • 565 views

  6. [Solved] Request To Change Shared Ip Address

    By uprit,
    • 2 replies
    • 794 views

  7. [Solved] Request to change subdomain name.

    By sphinx0945,
    • 1 reply
    • 277 views

  8. [Solved] Request To Connect Remotely To Mysql

    By zagonel,
    • 2 replies
    • 866 views

  9. [Solved] Request To Connect Remotely To Postgresql

    By ilich,   
    • 4 replies
    • 4k views

  10. [Solved] Request to convert andreijiroh.dev into primary domain while keeping my helioho.st subdomain as addon

    By ajhalili2006,
    • 7 replies
    • 1.3k views

  11. [Solved] Request to create a domain

    By untamed,
    • 1 reply
    • 107 views

  12. [Solved] Request to create an Addon Domain

    By xmlsdk,
    • 3 replies
    • 997 views

  13. [Solved] Request to create new subdomain

    By cacanatomilk,   
    • 1 reply
    • 214 views

  14. [Solved] Request to delete account

    By Guest niao,
    • 1 reply
    • 328 views

  15. [Solved] Request To Delete Account On Johnny Server

    By oninski,
    • 1 reply
    • 847 views
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