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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,544 topics in this forum

  1. [Solved] Wrong site

    By vebotv,
    • 3 replies
    • 449 views

  2. [Solved] www URL redirection

    By juanvp,
    • 3 replies
    • 224 views

  3. [Solved] Www Version Works But Version Without Www Does Not Work

    By vaninf,
    • 3 replies
    • 532 views

  4. [Solved] Xml File Can Not Find: Joomla Extension Installation

    By sachink,
    • 1 reply
    • 285 views

  5. [Solved] Xsl Support In Php Settings (Php.ini Editing)

    By digpot,   
    • 2 replies
    • 526 views

  6. [Solved] Yet Another Blocked Domain Parking Issue...

    By wixty,   
    • 0 replies
    • 565 views

  7. [Solved] Your Hosting Account At Heliohost Has Encountered An Error During Installation

    By c3ltd,   
    • 3 replies
    • 527 views

  8. [Solved] Your Ip Has Been Blocked!.................... Please Unblock Me

    By first001,
    • 1 reply
    • 278 views

  9. [Solved] Zone Editor

    By DmC,
    • 1 reply
    • 448 views

  10. [SOLVED]ADDING A NEW DOMAIN

    By baymin,
    • 0 replies
    • 315 views

  11. [SOLVED]Can You Delete My Account

    By Buda90,
    • 3 replies
    • 739 views

  12. [Solved]Can't configure DNS A

    By ebio,
    • 1 reply
    • 196 views

  13. [Solved]Cannot add any domains to account

    By Hitmaker,
    • 4 replies
    • 607 views

  14. [solved]Request to re-active my account

    By open0,
    • 0 replies
    • 88 views

  15. [Solved]Website Randomly Went "err_Name_Resolution_Failed"

    By vocreate,
    • 1 reply
    • 708 views
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