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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9958 topics in this forum

  1. [Solved] Internal Server Error 500 on Tommy cpanel

    By pgarcia,   
    • 2 replies
    • 1.8k views

  2. Website error

    By rmersive,
    • 2 replies
    • 588 views

  3. Domain on wrong account

    By vstafford,
    • 2 replies
    • 1.3k views

  4. MySQL & PostgreSQL creation problem

    By yug1rt,
    • 2 replies
    • 1.3k views

  5. Hosting Account Installed! or not!?

    By Frederic,
    • 2 replies
    • 902 views

  6. [Solved] Open Ports

    By Scrollit,   
    • 2 replies
    • 1.9k views

  7. [Solved] Please Release My Domain

    By Guest lukaszptak,
    • 2 replies
    • 657 views
    • Guest
    • Guest

  8. [Solved] Primary Domain

    By Bailey,
    • 2 replies
    • 758 views

  9. [Solved] .PT domain

    By vizinho,
    • 2 replies
    • 899 views

  10. Connection Problem

    By lightnin,
    • 2 replies
    • 2.4k views

  11. [Solved] GMP php extension installation

    By Joyhaj9,
    • 2 replies
    • 833 views

  12. [Solved] Lets encrypt

    By Akran,
    • 2 replies
    • 747 views

  13. 504 Gateway Time-out

    By marvelousaare,
    • 2 replies
    • 318 views

  14. active my account

    By firefox,
    • 2 replies
    • 1.9k views
    • JcX
    • JcX

  15. changing domain from lonelycloud.com to lonelycloud.co.cc

    By Zihad,
    • 2 replies
    • 1.1k views
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