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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,545 topics in this forum

  1. [Solved] Rendering Aspx Problem

    By ejweb,
    • 2 replies
    • 470 views

  2. [Solved] Problem With Stevie

    By Luigi123,
    • 2 replies
    • 483 views

  3. [Solved] Problem Creating A Subdomain

    By hhbeobee,
    • 2 replies
    • 438 views

  4. Phpmyadmin Blank Screen

    By NightHawk,   
    • 3 replies
    • 1.3k views

  5. Problem Creating A Parked Domain

    By Luigi123,
    • 2 replies
    • 470 views

  6. Access Denied When Tying To

    By Ahmard,
    • 2 replies
    • 515 views

  7. [Solved] Database Recovery

    By mlpk,
    • 1 reply
    • 331 views

  8. Unable To Renew Hosting Plan

    By AllegraSkye,
    • 4 replies
    • 455 views

  9. [Solved] Mailman Throwing 500 Internal Server Error(S)

    By Bambi60,   
    • 1 reply
    • 326 views

  10. Unable To Delete Account In Order To Move

    By softlab,
    • 1 reply
    • 489 views

  11. Access To New Website

    By softlab,
    • 2 replies
    • 473 views

  12. Ftp Login Error 1 2

    By Ahmard,
    • 17 replies
    • 2.7k views

  13. [Solved] Change Free.heliohost.org Domain To Private Domain

    By rsmartapps,
    • 3 replies
    • 681 views

  14. Server Tommy Question

    By paladox2014,
    • 1 reply
    • 529 views

  15. [Solved] Unable To Delete Account In Order To Move

    By michiel,
    • 1 reply
    • 444 views
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