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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Solved] Add Own Domain

    By erk360dev,
    • 1 reply
    • 246 views

  2. [Solved] php version problem...?

    By cortadoistheonly,
    • 2 replies
    • 515 views

  3. [Solved] Add Domain

    By lightningbird666,
    • 1 reply
    • 236 views

  4. [Inactive] Prefer new domain

    By ivugadanny12,
    • 2 replies
    • 224 views

  5. [Inactive] I need to delete some items from my domain

    By inw,
    • 2 replies
    • 248 views

  6. [Solved] Changing of Domain Name

    By chaveztim439,
    • 1 reply
    • 209 views

  7. [Solved] Add Domain

    By phoeg,
    • 1 reply
    • 226 views

  8. [Solved] add domains

    By rivex,
    • 1 reply
    • 223 views

  9. [Solved] Changing of Domain Name

    By zellpetermiranda,   
    • 1 reply
    • 240 views

  10. [Solved] Changing Domain Name

    By rgD,
    • 1 reply
    • 225 views

  11. [Solved] Addition and removal of new subdomains

    By axisreject,
    • 1 reply
    • 241 views

  12. [Solved] Request to add a new subdomain

    By LeoTheSmart,
    • 1 reply
    • 263 views

  13. [Solved] Please add a domain

    By qutegifts,
    • 1 reply
    • 249 views

  14. [Solved] Changing of Domain Name

    By izia,
    • 1 reply
    • 225 views

  15. [Solved] Changing of Domain Name

    By wrenjoshuaberden,
    • 1 reply
    • 210 views
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