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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,584 topics in this forum

  1. Testing python script example from Kurose

    By jfbarbos,   
    • 4 replies
    • 1.4k views

  2. 500 error

    By jfbarbos,
    • 1 reply
    • 431 views

  3. [Solved] Can the default file permissions of 664 be changed on Johnny?

    By halfercode,   
    • 4 replies
    • 1.9k views

  4. [Solved] AutoSSL not renewing for site

    By wspiano,   
    • 3 replies
    • 6.2k views

  5. my acuont error

    By ramadani,
    • 1 reply
    • 490 views

  6. Delete user

    By Guest xpto4web,
    • 1 reply
    • 451 views

  7. $_REQUEST doesn't get anything...

    By koalas,   
    • 5 replies
    • 1.8k views
    • mrj
    • mrj

  8. [Solved] request move and username change

    By fjutwkz,   
    • 6 replies
    • 1.3k views

  9. Help for mysql connection

    By mahesh55,
    • 3 replies
    • 1k views

  10. [Solved] Deploy Request

    By mahesh55,
    • 1 reply
    • 769 views

  11. Cannot Create Add On Domain

    By hoebbiet,   
    • 1 reply
    • 733 views

  12. [Solved] Remote postgresql

    By straypyr,
    • 3 replies
    • 643 views

  13. [Solved] Remote Postgres Access

    By gemarica,
    • 3 replies
    • 845 views

  14. Deploy Request

    By mahesh55,
    • 1 reply
    • 574 views

  15. Unable to update SSL certificate - Syntax error in install script

    By gawmonster,
    • 1 reply
    • 739 views
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