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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,545 topics in this forum

  1. [Solved] Unable to add new domain

    By letsmedialab,
    • 1 reply
    • 176 views

  2. [Solved] Unable to add parked/addon domains

    By faruq,
    • 0 replies
    • 419 views

  3. [Solved] Unable To Change Password

    By ExtremeGaming,
    • 3 replies
    • 357 views

  4. [Solved] Unable To Connect

    By ExtremeGaming,
    • 0 replies
    • 397 views

  5. [Solved] Unable To Connect To Cpanel

    By aikido,
    • 0 replies
    • 233 views

  6. [Solved] Unable To Connect To Server

    By zkb.lt,
    • 12 replies
    • 1.3k views

  7. [Solved] Unable to connect to smtp - "smtp.gmail.com",587

    By formigol,   
    • 13 replies
    • 13k views

  8. [Solved] Unable to create addon domain

    By Seekier,
    • 9 replies
    • 915 views

  9. [Solved] Unable to create MySQL Database

    By qsgt,
    • 3 replies
    • 937 views

  10. [Solved] Unable To Create Thunderbird Account

    By robinsiebler,
    • 2 replies
    • 334 views

  11. [Solved] Unable To Delete Account In Order To Move

    By michiel,
    • 1 reply
    • 444 views

  12. [Solved] Unable To Find Username

    By chris1984,   
    • 1 reply
    • 706 views

  13. [Solved] Unable to host my domain on heliohost

    By whisdfkj,   
    • 12 replies
    • 1k views

  14. [Solved] Unable To Install Any Cms

    By dearjack,
    • 1 reply
    • 318 views

  15. [Solved] Unable To Install Dolphin (Php Version Error?)

    By ziad87,
    • 2 replies
    • 438 views
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