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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9957 topics in this forum

  1. SSL notes on Tommy

    By patrick8,
    • 3 replies
    • 1.6k views

  2. [Solved] Delete my account

    By Guest hotianki,
    • 3 replies
    • 621 views

  3. jsp gone

    By mancesco,
    • 3 replies
    • 1.7k views

  4. Account not working etiher

    By Human,
    • 3 replies
    • 2k views

  5. Cpanel logging problem

    By Mario,
    • 3 replies
    • 1.5k views

  6. [Solved] Change Username

    By paulbird,   
    • 3 replies
    • 2.3k views

  7. [Solved] Access Deny

    By vpngroups,   
    • 3 replies
    • 1.9k views

  8. [Solved] Connection Timed Out On Stevie (blocked by firewall)

    By absoluterad,
    • 3 replies
    • 790 views

  9. Stevie To Tommy Move

    By brooc2,
    • 3 replies
    • 850 views

  10. Did Not Receive Email for Plesk Transfer...

    By skullys,
    • 3 replies
    • 929 views

  11. [Solved] Primary domain does not seem to point to httpdocs

    By Kc_,
    • 3 replies
    • 1k views

  12. [Solved] "404 Not Found - The requested URL was not found on this server."

    By lilychan,
    • 3 replies
    • 758 views

  13. [Solved] Password Reset

    By phantom666,   
    • 3 replies
    • 1.5k views

  14. [Solved] Install AWS Boto3 SDK for Python on Tommy

    By tycoonlover1359,
    • 3 replies
    • 1.2k views

  15. [Solved] Domain Change Script

    By man95,
    • 3 replies
    • 906 views
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