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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,353 topics in this forum

  1. [Solved] Move 2 Production, pls

    By thmuelle,
    • 2 replies
    • 573 views

  2. Need help to replicate local mysql server with my heliohost mysql server

    By sagnik,
    • 7 replies
    • 957 views

  3. [Solved] account queued

    By Guest timwijma,
    • 7 replies
    • 750 views

  4. Cannot install a SSL certificate on my domain

    By suror,
    • 1 reply
    • 530 views

  5. [Solved] Account move request

    By zoeren,
    • 2 replies
    • 500 views

  6. [Solved] Request for deploy

    By softlab,   
    • 1 reply
    • 827 views

  7. [Solved] PostgreSQL issue 1 2

    By parcela2,   
    • 27 replies
    • 4k views

  8. [Solved] Primary Domain

    By Bailey,
    • 2 replies
    • 574 views

  9. Unable to access Mysql database

    By ombn,   
    • 7 replies
    • 935 views

  10. Acess tables PostgreSQL

    By walter21,   
    • 12 replies
    • 2.4k views

  11. Request to deploy war

    By ombn,
    • 2 replies
    • 524 views

  12. [Solved] Queued: izzhapa

    By izzhapa,
    • 2 replies
    • 543 views

  13. change server to tommy 1 2

    By dressdoc,
    • 26 replies
    • 2.6k views

  14. [Solved] My account has been archived due to inactivity.

    By houseinf,   
    • 3 replies
    • 804 views

  15. [Solved] Help deploying War file.

    By rajbits,   
    • 2 replies
    • 1.3k views
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