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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,298 topics in this forum

  1. [Solved] PHP short open tags no longer working on Tommy

    By n747mm,
    • 2 replies
    • 566 views

  2. [Solved] Account inaccessible

    By dudakaos,
    • 1 reply
    • 389 views

  3. Delete my Name

    By zaddiq,
    • 4 replies
    • 631 views

  4. [Solved] Account move request

    By zixandan,
    • 2 replies
    • 380 views

  5. [Solved] Request for deploy

    By softlab,   
    • 1 reply
    • 781 views

  6. [Solved] Request for deploy

    By softlab,   
    • 1 reply
    • 984 views

  7. [Solved] Delay in changing the main domain

    By suror,
    • 4 replies
    • 687 views

  8. [Solved] Request additional emails per day

    By csalem,
    • 9 replies
    • 801 views

  9. [Solved] 404 Error

    By panamajuul,
    • 2 replies
    • 395 views

  10. [Solved] Can't use Python2.7 on Johnny Server

    By lachie07,   
    • 5 replies
    • 894 views

  11. [Solved] Account archived

    By dannpag,   
    • 4 replies
    • 489 views

  12. [Solved] Dommain not updated

    By csalem,
    • 2 replies
    • 480 views

  13. [Solved] Request for deploy

    By softlab,   
    • 1 reply
    • 869 views

  14. Can't remove addon domains (not even visible to delete) !

    By suror,   
    • 4 replies
    • 1.1k views

  15. [Solved] Unarchive Lance26

    By lance26,
    • 2 replies
    • 427 views
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