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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,592 topics in this forum

  1. Account Closure

    By omarion4,
    • 3 replies
    • 878 views

  2. Email Issue: DKIM Signature

    By omarion4,
    • 0 replies
    • 637 views

  3. [Solved] Database connection problem

    By aquamada,
    • 2 replies
    • 1k views

  4. [Solved] Johnny email not working

    By omarion4,
    • 0 replies
    • 670 views

  5. Move Account Request

    By omarion4,
    • 5 replies
    • 961 views

  6. [Solved] Server Move request

    By nomads,
    • 2 replies
    • 448 views

  7. dns

    By nyten,
    • 1 reply
    • 625 views

  8. [Solved] Help with new account

    By jaybird2,
    • 5 replies
    • 1k views

  9. Email Issue

    By omarion4,
    • 0 replies
    • 573 views

  10. ARCHIVED IN DATABASE

    By sanoent,
    • 1 reply
    • 405 views

  11. [Solved] Can't park my domain

    By pirataze,   
    • 2 replies
    • 1.2k views

  12. [Solved] Account Status Inactivity

    By chryspl,
    • 2 replies
    • 570 views

  13. Unable to create new database

    By phantom666,   
    • 7 replies
    • 1.6k views

  14. SSL Certificate resets to self-signed every ~24 hours

    By smartmc,
    • 3 replies
    • 1k views

  15. SSL problem

    By rajdis,   
    • 9 replies
    • 2.5k views
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