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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,493 topics in this forum

  1. Can't Access To My Site

    By amdc2,
    • 1 reply
    • 574 views

  2. Remove Dns Entry On Johnny

    By gonzalo1,
    • 1 reply
    • 426 views

  3. Delete Stevie Account

    By f1x3d,
    • 3 replies
    • 902 views

  4. Release Stevie Account

    By mhmt93t,
    • 2 replies
    • 464 views

  5. Dns Entries On Johnny Server

    By Wooldrid,
    • 4 replies
    • 631 views

  6. Data Recovery Request

    By shreyas,
    • 3 replies
    • 454 views

  7. Getting Servfail For Dns

    By aurabindo,   
    • 3 replies
    • 1.2k views

  8. [Solved] Remove Stevie Account

    By inwata2,
    • 2 replies
    • 610 views

  9. Server Tommy - Cpanel-X3 - Is No 'set Php Version'

    By bdistler,
    • 3 replies
    • 546 views

  10. Received Tommy Invite, But Already Created Account

    By jesse,
    • 5 replies
    • 737 views

  11. [Solved] Delete My Account Johnny

    By Guest canallock,
    • 1 reply
    • 374 views

  12. [Solved] Moving From Johnny To Tommy (When Available)

    By OmegatronPrime,
    • 2 replies
    • 751 views

  13. [Solved] Web-Forwarding Does Not Work After Migrating From Stevie To Johnny

    By zankophi2,
    • 2 replies
    • 698 views

  14. Request Deletion For Moving Account From Stevie To Tommy

    By paladox2014,
    • 1 reply
    • 568 views

  15. Problem Reseting Password

    By VHDL,
    • 1 reply
    • 458 views
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