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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,355 topics in this forum

  1. ASPNET 4.6 IIS Version?

    By lemonion2,
    • 1 reply
    • 614 views

  2. [Solved] Tommy Server Request

    By Arcanck,   
    • 8 replies
    • 1.8k views

  3. Tommy: Addon Domain problem

    By cameronh,
    • 2 replies
    • 658 views

  4. [Solved] DNS entry for the domain already exist.

    By pjay,   
    • 1 reply
    • 1.3k views

  5. [Solved] Installing Beautifulsoup (Bs4) Module On Johnny

    By emiraga,   
    • 8 replies
    • 2.7k views

  6. MySQL Error : Table 'datastore' is read only

    By alein,
    • 9 replies
    • 1.6k views

  7. [Solved] Request ASP.NET 4.6 Access

    By lemonion2,
    • 1 reply
    • 546 views

  8. [Solved] Transfer account to Tommy.

    By subbu199,
    • 2 replies
    • 598 views

  9. [Solved] Request PostgreSQL Remote Access

    By pina,
    • 1 reply
    • 530 views

  10. [Solved] Unarchive account

    By ruudvddr,
    • 1 reply
    • 499 views

  11. [Solved] Please deploy my war file

    By alexsr,
    • 1 reply
    • 393 views

  12. [Solved] Change PHP Version on Johnny

    By autoriva,   
    • 1 reply
    • 1.7k views

  13. [Solved] Transfer Account to Tommy

    By patrickdemers6,
    • 2 replies
    • 613 views

  14. [Solved] Request for deploy

    By softlab,   
    • 1 reply
    • 970 views

  15. [Solved] Not possible to login the c-panel

    By blognele,
    • 9 replies
    • 880 views
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