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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,545 topics in this forum

  1. [Solved] Not receiving confirmation email

    By Luigi123,
    • 3 replies
    • 600 views

  2. Account gone

    By hpbigfoot,
    • 3 replies
    • 923 views

  3. Internal Server Problem.. Please Help :(

    By deodeye,   
    • 3 replies
    • 1.4k views

  4. [Solved] Error 500 Using Mediawiki

    By paladox2014,
    • 3 replies
    • 268 views

  5. [Solved] Permission To Have A Second Account

    By Tex Killer,   
    • 3 replies
    • 678 views

  6. [Solved] Lost Access To Cpanel

    By karambolis8-2,
    • 3 replies
    • 506 views

  7. Mysql Database

    By beebedl2,
    • 3 replies
    • 524 views

  8. Cpanel?

    By Andrei,
    • 3 replies
    • 1k views

  9. Heliohost Connection is very slow

    By akio,
    • 3 replies
    • 1.5k views

  10. account queued up since last two days

    By temp power,
    • 3 replies
    • 857 views

  11. E-Mail Sending Limit

    By chuck,
    • 3 replies
    • 354 views

  12. Freeing Up Stevie Account

    By Well,
    • 3 replies
    • 484 views

  13. Error in ClipBucket

    By studius,   
    • 3 replies
    • 112.6k views

  14. [Solved] Reset User Page in Wiki

    By flazepe,
    • 3 replies
    • 519 views

  15. [Solved] SSH Access

    By obelix4132,
    • 3 replies
    • 148 views
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