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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,448 topics in this forum

  1. Python package installation

    By rashmi,
    • 2 replies
    • 703 views

  2. Reset password

    By blainbot_2,
    • 2 replies
    • 585 views

  3. [Solved] Delete Johnny Account

    By sdk,
    • 3 replies
    • 827 views

  4. Invitation Code Expired

    By Milind1997,   
    • 3 replies
    • 1.2k views

  5. [Solved] Release Jhonny domains

    By zetaperu,   
    • 12 replies
    • 1.9k views

  6. Unarchive Account

    By ravikml,
    • 1 reply
    • 370 views

  7. [Solved] Reset User Page in Wiki

    By Flaze,
    • 3 replies
    • 758 views

  8. [Solved] Server Move request

    By yusuf7f,
    • 3 replies
    • 683 views

  9. [Solved] Can't add my domain

    By serra19,
    • 2 replies
    • 672 views

  10. [Solved] account delete request

    By softlab,   
    • 1 reply
    • 940 views

  11. [Solved] Account needs to be reactivated

    By reececp,
    • 1 reply
    • 446 views

  12. PHP version is not changing in MultiPHP Manager

    By dressdoc,   
    • 1 reply
    • 3.7k views

  13. Invalid login

    By yusuf7f,
    • 2 replies
    • 750 views

  14. [Solved] Can't delete my johnny account

    By serra19,
    • 4 replies
    • 1.1k views

  15. Server migration

    By aquaali,
    • 3 replies
    • 828 views
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