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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9957 topics in this forum

  1. I want to open my account and I want to donate, I think

    By mdjack,
    • 3 replies
    • 663 views

  2. False notification

    By oradoe,
    • 3 replies
    • 2k views

  3. Parked Domain Propagation Time

    By ktulx,   
    • 3 replies
    • 1.1k views

  4. [Solved] Site Down

    By TalanCaine,
    • 3 replies
    • 847 views

  5. Not Being Able To Reset My Cpanel Password

    By Nimb,
    • 3 replies
    • 797 views

  6. Cpanel Can't Login

    By mjnoonrose,
    • 3 replies
    • 856 views

  7. [Solved] Moving Account

    By aepadmin,
    • 3 replies
    • 881 views

  8. [Inactive] Issue: XML-RPC authentication is disabled

    By scientif,
    • 3 replies
    • 1.2k views

  9. I want to change my password.

    By guessthecase501,
    • 3 replies
    • 772 views

  10. [Solved] Unable To Add Back A Deleted Domain

    By lsu,   
    • 3 replies
    • 1.8k views

  11. [Solved] IP blocked by FTP

    By sz13,
    • 3 replies
    • 963 views

  12. Technical Assistance Needed: Database Error During Sngine Script Installation

    By OussAma ElOGRI,
    • 3 replies
    • 867 views

  13. HelioHost Account Queued

    By coolhearts,
    • 3 replies
    • 1.3k views

  14. Account suspended

    By zizuno,
    • 3 replies
    • 1.2k views

  15. [Solved] Problems With Dns Servers

    By muzzaica,   
    • 3 replies
    • 1.1k views
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