Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Solved] 404 Error 1 2

    By vicosoft,   
    • 15 replies
    • 3.8k views

  2. [Solved] 404 Error

    By panamajuul,
    • 2 replies
    • 609 views

  3. [Solved] 404 Error

    By lani1234,   
    • 2 replies
    • 809 views

  4. [Solved] 404 Error on New Domain

    By lia,
    • 3 replies
    • 262 views

  5. [Solved] 404 error on newly tommy account

    By karplus,
    • 3 replies
    • 771 views

  6. [Solved] 404 Not Found

    By djsenter,
    • 1 reply
    • 936 views

  7. [Solved] 404 Not Found

    By luckykarma,
    • 3 replies
    • 584 views

  8. [Solved] 404 Not found Shows

    By odilonse,
    • 2 replies
    • 556 views

  9. [Solved] 404 Not Found (Defaultwebpage.cgi)

    By Nomak,
    • 6 replies
    • 1.4k views

  10. [Solved] 404 Not Found Error

    By rezabagh,   
    • 5 replies
    • 1.4k views

  11. [Solved] 404 Not Found On Every Subdomain?

    By ilian000,   
    • 1 reply
    • 1.8k views

  12. [Solved] 404 Url Not Found

    By erdi,
    • 2 replies
    • 472 views

  13. [Solved] 404/403 ErrorDocument not working together htaccess

    By Guest pooks,
    • 2 replies
    • 951 views
    • Guest
    • Guest

  14. [SOLVED] 451 Temporary Local Problem 1 2

    By oTc Sales & Marketing,
    • 24 replies
    • 6.4k views
    • Guest
    • Guest

  15. [SOLVED] 46 hours after registration and -> HelioHost Account Queued

    By Erik Kubica,
    • 3 replies
    • 1.3k views
    • jje
    • jje
×
×
  • Create New...