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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9952 topics in this forum

  1. [Solved] Shell Access

    By filmegoo,
    • 3 replies
    • 1.2k views

  2. [Solved] Tommy invitation

    By rk4,
    • 3 replies
    • 984 views
    • rk4
    • rk4

  3. [Solved] Transfer back to tommy

    By dl5ark1,
    • 2 replies
    • 808 views

  4. [Solved] Request account on Tommy

    By bobdick2,
    • 1 reply
    • 663 views

  5. [Krydos] tommy NOT web-serving?

    By chanders,
    • 2 replies
    • 927 views
    • Guest
    • Guest

  6. [Solved] Move request

    By mediaexp,
    • 1 reply
    • 543 views

  7. Suspended Tommy account status

    By Pamonit,
    • 1 reply
    • 702 views

  8. [Solved] Can't use my Tommy invitation

    By antonyz,
    • 2 replies
    • 733 views

  9. new account after tommy shutdown

    By juris,
    • 1 reply
    • 825 views

  10. Microweber Install (Softaculous)...

    By skullys,
    • 0 replies
    • 617 views

  11. Username change

    By infantex,   
    • 2 replies
    • 1.1k views

  12. Invalid certificate when email checks on Johnny

    By biggd,
    • 2 replies
    • 853 views

  13. [Solved] Delete ikk157

    By ikk157,
    • 7 replies
    • 1.7k views

  14. [Solved] Need admin to unarchive my account.

    By johninc,
    • 3 replies
    • 804 views

  15. [Solved] Release my domain 1 2

    By gvr590,   
    • 22 replies
    • 4.7k views
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