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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,493 topics in this forum

  1. [Solved] Move from Tommy

    By peakwest2,
    • 8 replies
    • 708 views

  2. [Solved] I Cant Add My Wordpress Script Using Softaculous...:(

    By daksh143,
    • 5 replies
    • 708 views

  3. Dns Entry Maybe?

    By azmender22,   
    • 1 reply
    • 708 views

  4. I WANT DELLETED MY ADDON DOMAIN

    By tatwir,
    • 1 reply
    • 708 views

  5. error in .aspx files

    By eehab,
    • 1 reply
    • 707 views

  6. [Solved] Cannot change my password

    By biggd,
    • 5 replies
    • 707 views

  7. Dns Entry Already Exist

    By johannsdiary,   
    • 1 reply
    • 707 views

  8. [Solved] index.html in a directory not recognized

    By clueless,
    • 5 replies
    • 707 views

  9. Name Servers

    By lucky1,
    • 2 replies
    • 707 views

  10. [Solved] mariopilot.heliohost.org account recreation failed

    By mariopilot808,
    • 4 replies
    • 707 views

  11. ASP Hosting

    By claudemi,   
    • 8 replies
    • 707 views

  12. account issue

    By IsaacZ168,
    • 2 replies
    • 707 views

  13. change domain

    By team1,
    • 2 replies
    • 706 views

  14. [Solved] My Site Not Working As Expected With Cloudflare

    By hwa,
    • 6 replies
    • 706 views

  15. Big Problem Here

    By hoba2010,
    • 4 replies
    • 706 views
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