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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9955 topics in this forum

  1. [Solved] cgi-bin Empty

    By Zerotrash,
    • 3 replies
    • 920 views

  2. change dns settings

    By brahimma,   
    • 3 replies
    • 916 views

  3. custom domain not workin

    By k4i0d,
    • 3 replies
    • 578 views

  4. [Solved] Can't Login & Password Reset Not Working! Urgent!

    By jeecare,   
    • 3 replies
    • 1.4k views

  5. [Solved] Can't Access My Heliohost Account.

    By stephan22,
    • 3 replies
    • 883 views

  6. Can't add my domain

    By melissa0,   
    • 3 replies
    • 7.4k views

  7. [Solved] Shlomo36 Deploy Request

    By shlomo36,
    • 3 replies
    • 541 views

  8. [Solved] Free Up Username

    By Lounger2,
    • 3 replies
    • 881 views

  9. [Solved] Tommy invitation

    By rk4,
    • 3 replies
    • 984 views
    • rk4
    • rk4

  10. [ACCEPTED] Custom Ad Placement Request

    By vadek2,
    • 3 replies
    • 1.7k views

  11. [SOLVED] Still In Deletion Queue

    By Blu_Haze,
    • 3 replies
    • 1.3k views

  12. [Solved] Own By Another User

    By bugoy,   
    • 3 replies
    • 1.2k views

  13. [Solved] problems with subdomain

    By retrope,   
    • 3 replies
    • 1.4k views

  14. [Solved] Error Resetting Password

    By saile,
    • 3 replies
    • 977 views

  15. what's happened to my site

    By dppas,
    • 3 replies
    • 1.2k views
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