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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,492 topics in this forum

  1. problem viewing forum [RESOLVED]

    By kyle,
    • 0 replies
    • 761 views

  2. [Solved] Not able to login.

    By jainanuj,   
    • 2 replies
    • 760 views

  3. Addon Domains is already configured.

    By Eric,
    • 2 replies
    • 760 views

  4. Why is my account queued again?

    By Tel,
    • 2 replies
    • 760 views

  5. Cannot Load The Cpanel On Tommy

    By K_Rivers,
    • 5 replies
    • 760 views

  6. Ruby on Rails problem

    By lakridserne,
    • 0 replies
    • 760 views

  7. Content deleted

    By iagobado,
    • 1 reply
    • 760 views

  8. [Solved] Cannot Log In To Cpanel. "the Login Is Invalid." It Also Will Not Accept Reset Passwords

    By Hitmaker,
    • 5 replies
    • 759 views

  9. Domains w/out "www" don't work

    By Guest xaav,
    • 2 replies
    • 759 views

  10. Can't Reset Cpanel Password

    By rockygl,   
    • 1 reply
    • 759 views

  11. Help With Migration 2

    By lisanet,
    • 6 replies
    • 759 views

  12. [Solved] 500 internal server error

    By MoneyBroz,
    • 9 replies
    • 759 views

  13. Access port for free host

    By taho,
    • 1 reply
    • 758 views

  14. Helionet.org Shows Down On Status Page

    By bdistler,
    • 6 replies
    • 757 views

  15. Need Pg_Hba.conf Editing For Posgresql Remote Access

    By heliohob,   
    • 2 replies
    • 757 views
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