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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10096 topics in this forum

  1. [Solved] Main Domain Change

    By chums,   
    • 3 replies
    • 2.4k views

  2. [Solved] Main Domain Change

    By licobob,
    • 3 replies
    • 1.2k views

  3. [Solved] Main Domain Change

    By dappergordy,
    • 1 reply
    • 425 views

  4. [Solved] Main Domain Change

    By ravenx30,
    • 6 replies
    • 1.4k views

  5. [Solved] Main Domain Change

    By zaxacong,
    • 2 replies
    • 676 views

  6. [Solved] Main Domain Change AND Addon Domain Request - User: ryotagtagtag

    By game_ryo,
    • 3 replies
    • 272 views

  7. [Solved] Main domain change for my account

    By mozonod,
    • 1 reply
    • 267 views

  8. [Solved] Main Domain Change Issues

    By war,
    • 7 replies
    • 1.6k views

  9. [Solved] Main domain change please

    By YetAnotherDisplayName,
    • 1 reply
    • 504 views

  10. [Solved] Main Domain Change request

    By Saju,
    • 1 reply
    • 579 views

  11. [Solved] Main Domain Feature Not Working, Site Down 1 2

    By klaush,   
    • 21 replies
    • 3.8k views

  12. [SOLVED] Main Domain Leads To 403 Error

    By xtreme,
    • 3 replies
    • 2k views

  13. [Solved] Main domain name change

    By viloria,
    • 2 replies
    • 825 views

  14. [Solved] Main Domain Name Change Request

    By zxh057,
    • 1 reply
    • 621 views

  15. [Solved] Main domain name change request !

    By nikchem,
    • 4 replies
    • 887 views
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