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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,545 topics in this forum

  1. [Inactive] Git access

    By dahuhunter,   
    • 3 replies
    • 2.4k views

  2. Account transfer

    By gogi46,
    • 3 replies
    • 325 views

  3. DNS failing for VPS40

    By infantex,
    • 3 replies
    • 320 views

  4. Imagick Class Down

    By Byron,
    • 3 replies
    • 1.6k views

  5. MYSQL Host

    By DeatheR,
    • 3 replies
    • 1k views

  6. Moving Stevie Backup To Tommy

    By sagnik,
    • 3 replies
    • 390 views

  7. Mysql Max_User_Connections

    By ElectronicManuel,   
    • 3 replies
    • 1.3k views

  8. [Solved]

    By elkhaddir,
    • 3 replies
    • 258 views

  9. [Solved] Sudden Mysql Database Disappearance

    By burnedtoast,   
    • 3 replies
    • 520 views

  10. How To Get Asp.net Enabled

    By scpbl,   
    • 3 replies
    • 1.2k views

  11. [Solved] Change My Main Domain To: Edge-Gamers.heliohost.net

    By Luigi123,
    • 3 replies
    • 608 views

  12. [Solved] Turn AutoSSL Back on

    By DmC,
    • 3 replies
    • 623 views

  13. Sub Domain

    By mymi14s1,
    • 3 replies
    • 508 views

  14. New Python modules

    By KopcapBy,
    • 3 replies
    • 1.1k views

  15. [Solved] fix my domain

    By sukualam,
    • 3 replies
    • 941 views
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