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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9952 topics in this forum

  1. [Solved] Database Error For Simple Machines

    By Nimb,
    • 3 replies
    • 1.5k views

  2. [Solved] Request for deploy

    By softlab,   
    • 3 replies
    • 871 views

  3. [Solved] agregar un dominio adicional

    By nsantioe,
    • 3 replies
    • 680 views

  4. [Solved] Migration to plesk

    By Kramer,
    • 3 replies
    • 704 views

  5. Host Name for Joomla.

    By Bill,
    • 3 replies
    • 2.5k views
    • Bill
    • Bill

  6. Request For Forum Name Change

    By c2s,   
    • 3 replies
    • 1.5k views

  7. Plesk password not working - reset request

    By sz13,
    • 3 replies
    • 805 views

  8. [Solved] delete account

    By Guest hunterp11,
    • 3 replies
    • 730 views

  9. [Solved] enable this below extension

    By Supreeth tungal,
    • 3 replies
    • 592 views

  10. Subdomain Problems

    By jpx3m.com,
    • 3 replies
    • 1.8k views

  11. [Solved] Webmail Login Fails With Error Message

    By gera,   
    • 3 replies
    • 2.3k views

  12. Problem With Max_User_Connections

    By midas,   
    • 3 replies
    • 1.7k views

  13. [Solved] Storage space and forum username

    By c2s,
    • 3 replies
    • 1.1k views

  14. [Solved] No permission to access server via SSH

    By chamnabyun,
    • 3 replies
    • 2.1k views

  15. Want to rejoin Heliohost Tommy, donated in 2018 and 2020

    By snowcool,
    • 3 replies
    • 708 views
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