Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

10025 topics in this forum

  1. Filezilla Can't Connect 1 2 3

    By robev,
    • 38 replies
    • 19.1k views

  2. Need Help Something (For Mr_nadeem) 1 2 3 4 10

    By mr_nadeem,
    • 136 replies
    • 18.6k views

  3. Filezilla failing to connect to FTP

    By khallows,
    • 7 replies
    • 17.6k views
    • jje
    • jje

  4. [Solved] How can I point my domain to Heliohost.org?

    By khallows,
    • 9 replies
    • 17k views

  5. [Solved] Unable to connect to smtp - "smtp.gmail.com",587

    By formigol,   
    • 13 replies
    • 16.6k views

  6. Stevie Account Queued 1 2 3

    By frostbyte,
    • 31 replies
    • 14.3k views

  7. There was a problem creating the Addon Domain or Parked Domain 1 2 3

    By Tanix,
    • 38 replies
    • 13.5k views

  8. Complete Data Loss

    By RainGirl82,
    • 7 replies
    • 11.8k views

  9. Cannot Login cPanel

    By Cortex,
    • 5 replies
    • 11.8k views

  10. cpanel and mx entry problem 1 2 3

    By roh112,
    • 35 replies
    • 11.8k views

  11. Problem login to PostGreSQL through phpPgAdmin

    By milosh,
    • 13 replies
    • 11.7k views

  12. [SOLVED] Images showing up as type "text/x-generic"

    By AlphaPete,
    • 6 replies
    • 11.6k views

  13. [Solved] please add the domains

    By ahmad201,
    • 1 reply
    • 11.5k views

  14. php open_basedir restriction - topic exists

    By ajaxStardust,
    • 5 replies
    • 11.4k views

  15. Ftp error 1 2 3

    By Bill,
    • 31 replies
    • 10.9k views
×
×
  • Create New...