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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,306 topics in this forum

  1. [Solved] VPS OS

    By rebal15,
    • 2 replies
    • 745 views

  2. [Solved] SSL Configuration

    By pranavji,
    • 2 replies
    • 691 views

  3. [Solved] Postgres

    By jstacy,
    • 1 reply
    • 535 views

  4. [Solved] proc_open

    By rebal15,
    • 10 replies
    • 1.2k views

  5. [Solved] Error when accessing cgi-bin

    By yasutake,
    • 6 replies
    • 948 views

  6. [Solved] Please unarchive account gabalv

    By gabalv,
    • 2 replies
    • 570 views

  7. [Solved] The response is not a valid JSON response. Message when updating pages to WP site.

    By Guest snowm,
    • 2 replies
    • 660 views
    • Guest
    • Guest

  8. [Solved] Cannot add domain name from external registrar

    By hoftun,
    • 7 replies
    • 1.2k views

  9. [Solved] not update the DNS - HELP

    By antiFX,
    • 3 replies
    • 776 views

  10. [Solved] domain redirects to 127.0.0.1:8080

    By tujiorg,   
    • 4 replies
    • 2.1k views

  11. [Solved] IP

    By vio,
    • 2 replies
    • 643 views
    • vio
    • vio

  12. [Solved] Primary Domain (No Valid Certificate)

    By sadesope,   
    • 4 replies
    • 5.2k views
    • Guest
    • Guest

  13. [Solved] Change Main Domain

    By vio,
    • 7 replies
    • 1.1k views
    • vio
    • vio

  14. [Solved] Multiple Accounts

    By vconnect,
    • 3 replies
    • 739 views

  15. [Solved] Unarchiving

    By lightnin,   
    • 4 replies
    • 876 views
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