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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,984 topics in this forum

  1. [Solved] Domain change script didn't work for me

    By sisterso,   
    • 4 replies
    • 878 views

  2. Domain Name forwarding doesn't work.

    By xonshiz,
    • 2 replies
    • 523 views

  3. Java reenable

    By thmuelle,
    • 1 reply
    • 449 views

  4. [Solved] My page downloads the index when opened and does not load

    By triniqch,   
    • 4 replies
    • 1.1k views

  5. [Solved] Unarchive my account urgent

    By anirme,   
    • 2 replies
    • 861 views

  6. [Solved] How can I change my primary domain?

    By roguitar,   
    • 11 replies
    • 1.7k views

  7. [Solved] Reset account

    By ugsec,
    • 2 replies
    • 575 views

  8. [Solved] IP blocked by FTP

    By sz13,
    • 3 replies
    • 623 views

  9. About My Account And Domain Name

    By xs123,
    • 10 replies
    • 909 views

  10. [Solved] Database Error

    By Sn1F3rt,
    • 2 replies
    • 747 views

  11. Server Load OpenCart

    By madspace,   
    • 1 reply
    • 862 views

  12. [Solved] remove ssl

    By dem2070,
    • 7 replies
    • 799 views

  13. [Solved] Paulodsm Queued

    By paulodsm,
    • 1 reply
    • 331 views

  14. HTTP 500 internal server error in all requests

    By milindsp,
    • 4 replies
    • 828 views

  15. XML and Json PHP Extensions not Found

    By Guest akka,
    • 5 replies
    • 606 views
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