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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,492 topics in this forum

  1. Domain Name

    By wahwa,
    • 2 replies
    • 875 views

  2. Create development server similar to Tommy

    By heirloom,
    • 8 replies
    • 875 views

  3. Account Queued Again

    By Snake Nath,
    • 1 reply
    • 875 views

  4. Account Created but cpanel doesn't work

    By wolstech,
    • 2 replies
    • 874 views

  5. [Solved] Cpanel Not Licensed Message On

    By firstclass,
    • 6 replies
    • 874 views

  6. [Solved] please move

    By fq1444,
    • 8 replies
    • 874 views

  7. Parked Domain Doesn't Show Up In Cpanel

    By onastrand,
    • 5 replies
    • 874 views

  8. Softaculous Installation Failed

    By maicol07,   
    • 1 reply
    • 874 views

  9. [Solved] Resolve public subdomain to Heliohost domain

    By wmenezes,   
    • 7 replies
    • 874 views

  10. Entered wrong domain...sorry!

    By bigmo22,
    • 2 replies
    • 873 views

  11. [Solved] Randomly Unable To Log In

    By Bgines,
    • 5 replies
    • 873 views

  12. information for website

    By suttie,
    • 1 reply
    • 873 views

  13. Where is the Johnny server located?

    By jagzjagz,
    • 2 replies
    • 872 views

  14. Domain Change

    By mirG,
    • 3 replies
    • 872 views

  15. Error 500 On Stevie

    By pcnoic,   
    • 1 reply
    • 872 views
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