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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,542 topics in this forum

  1. [Solved] Delete my account

    By Guest hotianki,
    • 3 replies
    • 334 views

  2. [Solved] Unable to log in to account

    By phantom666,   
    • 3 replies
    • 691 views

  3. is it possible to install and use ffmpeg?

    By roguitar,   
    • 6 replies
    • 952 views

  4. [Solved] Remove palmerrant.net from DNS.

    By palmerrant,
    • 2 replies
    • 430 views

  5. maintenance web space

    By asimonel,
    • 2 replies
    • 440 views

  6. Ricky losing database connection

    By spectre1,
    • 2 replies
    • 372 views

  7. 500 Internal Server Error

    By tacke,
    • 9 replies
    • 1.4k views

  8. Running python script from Heliohost

    By lamxuyen,
    • 1 reply
    • 286 views

  9. [Solved] How much time does account creation take?

    By spectre1,
    • 2 replies
    • 377 views

  10. [Solved] please active my hosting account

    By danz43,
    • 3 replies
    • 443 views

  11. [Solved] Suspended: piyumald

    By ddushan123,   
    • 5 replies
    • 1k views

  12. [Solved] Could you please unarchive my account.

    By gwd,
    • 1 reply
    • 520 views

  13. [Solved] My email address sending spam...

    By skully,
    • 3 replies
    • 450 views

  14. [Solved] Account Email

    By Tzolak,
    • 4 replies
    • 546 views

  15. [Solved] Tommy cPanel+webserver is down

    By eggcite,
    • 10 replies
    • 1.1k views
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