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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,541 topics in this forum

  1. [Solved] Account unarchive

    By yashrajv,   
    • 2 replies
    • 630 views

  2. Help Installing Moodle

    By sola,   
    • 5 replies
    • 1.5k views

  3. [Solved] Archived Account Partha1

    By partha1,
    • 2 replies
    • 296 views

  4. [Solved] Remove DNS entry

    By whiteman,
    • 4 replies
    • 591 views

  5. [Solved] Close account

    By Guest icn,
    • 5 replies
    • 366 views

  6. OVH domain redirection to Tommy server

    By gringoh,   
    • 5 replies
    • 935 views

  7. [Solved] archived

    By ivinc,
    • 2 replies
    • 402 views

  8. [Solved] account name change

    By zaldivar,   
    • 6 replies
    • 645 views

  9. [Solved] Over 3 min for loading my index page

    By gioller,
    • 11 replies
    • 808 views

  10. back db from command line give access denied

    By rohanawaw,   
    • 1 reply
    • 654 views

  11. [Solved] Can't Addon New Domains

    By weet94,
    • 4 replies
    • 745 views

  12. Unable to log in to Heliohost

    By bigfeet4,
    • 1 reply
    • 468 views

  13. What's the security situation with cpanel?

    By DmC,
    • 1 reply
    • 484 views

  14. [Solved] Kill Processes

    By devad,
    • 3 replies
    • 604 views

  15. [Solved] Account transfer to Tommy server.

    By bessem,
    • 3 replies
    • 368 views
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