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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.


Support FAQ [READ THIS FIRST]

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts
  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts
  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,542 topics in this forum

  1. File Permissions

    • 3 replies
    • 557 views
  2. Account Inactive

    • 1 reply
    • 351 views
    • 2 replies
    • 638 views
  3. Process Kill Request

    • 1 reply
    • 407 views
  4. [Solved] Run AutoSSL

    • 1 reply
    • 461 views
  5. Internal Server Error (Django)

    • 1 reply
    • 1k views
    • 5 replies
    • 580 views
    • 1 reply
    • 400 views
  6. Install learninglocker

    • 1 reply
    • 472 views
    • 3 replies
    • 516 views
    • 1 reply
    • 552 views
  7. [Solved] Cannot re-add domains — remove DNS entries

    • 3 replies
    • 285 views
    • 3 replies
    • 519 views
    • 1 reply
    • 411 views
  8. Connection refused to some domains

    • 6 replies
    • 1.1k views
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