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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10095 topics in this forum

  1. [Solved] Add a Domain

    By scientistgray,
    • 1 reply
    • 713 views

  2. Confused about my account status

    By robev,
    • 1 reply
    • 846 views

  3. [Solved] Add Domain

    By scientistgray,
    • 1 reply
    • 685 views

  4. [Solved] please add a domain

    By artistwalks,
    • 3 replies
    • 799 views

  5. [Solved] Recover password

    By Xincs,
    • 3 replies
    • 547 views

  6. [Solved] Reset Password

    By mrjohn,
    • 1 reply
    • 524 views

  7. Domain asking

    By Aymo,
    • 1 reply
    • 721 views

  8. [Solved] Warning: Subscription was suspended. All your sites are not available. Overuse is not allowed

    By ahmad201,
    • 1 reply
    • 755 views

  9. [Solved] Asking for domaint adding

    By Dtc,
    • 1 reply
    • 917 views

  10. [Solved] Add 2 domains please

    By minihoot,
    • 2 replies
    • 833 views

  11. [Solved] Reset password

    By subhashr,
    • 1 reply
    • 473 views

  12. [Solved] Invite to Johnny Expired

    By commucr,
    • 1 reply
    • 523 views

  13. [Solved] Deletion of Three Domains and one domain to add

    By scientistgray,
    • 2 replies
    • 880 views

  14. [Solved] Add a domain please.

    By scientistgray,
    • 1 reply
    • 686 views

  15. I want donate 1$ for tommy Service upgrade

    By abarukayya,
    • 1 reply
    • 632 views
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